Bernard P. Alicki Health Center

Alyn P’nok 5 months ago

There is a male pharmacy technician here that has a rude approach to customers. I will not go into details about the incident I observed and wish Broward Health facilitates in-service classes for their staff to stay ahead of proper customer service. Improving the team's interpersonal skills could greatly enhance the overall patient experience. Implementing regular training sessions would not only address current issues but also foster a more positive environment for both staff and customers.

Lukas 2 years ago

Doctor herself is amazing but the administration stuff doesn’t know what they are doing. They forget the referral twice and it cost me 2 days of work. They didn’t authorize my referral to another doctor I wanted for 2 months. They wasted 3 days of my work and countless hours of frustration just because of their incompetence. When they screw up and you try to call them to fix it so you don’t lose your appointment they won’t pick up on any of the 9 phone numbers. They cause me a more trouble then they solved. I’ll be changing the doctor just because of their office

Carl Butkus Edited 2 years ago

I have no choice at the moment to get medical care here. No matter what branch of services you use they do the absolute worst job they can. Why I ended up writing this, is because I am looking for someone to help and slowly moving up the chains of command. I called my blood pressure meds as well as other in Friday, and because now the last Friday of any month is a half day, I couldn't speak to anyone. I called their pharmacy 15 minutes after they opened, with no one answering. I've spaced out 3 calls between 940am and now 12 pm. So half the day no one is answering. I called the Dr. Office 2x the 1st assured me they were open and said she would transfer me, and if they didn't answer to call back. They didn't answer. I called back another lady picked up and transferred me again, no answer, I called the Dr. Office and tried a different department the phone was picked up, call put on hold, and then hung up. They are 40 minutes away from where I stay and gas isn't cheap. I've already wasted a good 3 hours in phone calls. This is state funded care and it's ridiculous that these people get paid for a job they don't do. Just looking down at people. I think the Representatives should be se

William Cody 5 years ago

I am tired of getting the runaround for referrals. It has been 2 weeks, and I am still awaiting a phone from someone named Leslie (she works out of another office) Can't get help on the phone...can't get help unless I have an appointment. This is June...they want to give me an August appointment. My insurance won't let change doctors until 2022. I do not recommend this center for medical care.

Brian Walker 8 years ago

Bernard p. Alicki health center a.k.a(the little house). Needs some work. They say get a note from the last place you slept. Well who do you go to, to get a note if your sleeping on the streets. Homelessness means you have no where to go .And no where to sleep but the streets. So how can I prove I'm homeless if we have no one to write for me? Think about what's your asking cause sometimes your asking for something I don't have is telling me to get what I need the best way I know how.yet you call me Savage when I do.